Last Updated: August 2, 2026

Welcome to VIEGAS FOODS.

These Terms & Conditions ("Terms") govern your use of the VIEGAS FOODS website located at https://www.viegasfoods.com. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

By using this website, you agree to:

• Use the website only for lawful purposes.

• Not engage in any activity that could damage, disable, or impair the website.

• Not attempt to gain unauthorized access to any part of the website, servers, or networks connected to the website.

• Provide accurate information when placing orders or contacting us.

2. Cookies

Our website uses cookies to improve your browsing experience and provide personalized services.

Cookies are small text files stored on your device. They help us:

• Remember your preferences.

• Improve website performance.

• Analyze website traffic.

• Enhance security.

• Provide marketing and promotional content where applicable.

Some cookies are essential for the operation of the website and cannot be disabled. By using our website, you consent to the use of essential cookies. Optional cookies may be accepted or declined through your browser settings.

3. Intellectual Property

Unless otherwise stated, VIEGAS FOODS owns all intellectual property rights for the content, images, logos, graphics, product descriptions, text, and other materials available on this website.

You may use the website for your personal, non-commercial use only.

You must not:

• Copy or republish website content.

• Sell, rent, or sublicense website content.

• Reproduce or duplicate website content for commercial purposes.

• Redistribute website content without written permission.

4. Product Information

We make every effort to ensure that product descriptions, pricing, and images are accurate.

However:

• Product images are for illustration purposes only.

• Actual packaging may vary slightly.

• Prices are subject to change without prior notice.

• Product availability may change without notice.

We reserve the right to correct any pricing or typographical errors.

5. Orders and Payments

By placing an order, you confirm that:

• The information provided is accurate.

• You are authorized to use the selected payment method.

• You agree to pay the total amount displayed during checkout.

VIEGAS FOODS reserves the right to refuse or cancel any order due to pricing errors, stock availability, suspected fraud, or other legitimate reasons.

6. User Content

If you submit reviews, comments, suggestions, or other content:

• You confirm that the content is your own.

• The content does not violate any law or third-party rights.

• The content is not abusive, defamatory, offensive, or misleading.

By submitting content, you grant VIEGAS FOODS a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for business purposes.

We reserve the right to remove any content that violates these Terms.

7. Returns, Refunds & Cancellations

Due to the perishable and consumable nature of our food products, all sales are final.

Returns

We do not accept returns of food products once an order has been delivered.

Refunds

Refunds will not be provided for:

• Change of mind.

• Incorrect product selection by the customer.

• Taste or personal preference.

• Orders that have already been delivered in good condition.

Damaged or Incorrect Products

If you receive:

• A damaged product,

• A defective product,

• The wrong product, or

• A product with packaging damage,

please contact us within 24 hours of delivery with your order number and clear photos of the product and packaging. After verification, we may, at our sole discretion:

• Replace the product, or

• Issue a refund if a replacement is not possible.

Order Cancellation

Orders may be cancelled only before they are processed or dispatched. Once an order has been shipped, it cannot be cancelled.

VIEGAS FOODS reserves the right to approve or reject any refund or replacement request after reviewing the claim.

8. External Links

Our website may contain links to third-party websites.

These links are provided solely for your convenience. VIEGAS FOODS is not responsible for the content, privacy practices, or services provided by third-party websites.

9. Limitation of Liability

To the fullest extent permitted by law, VIEGAS FOODS shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use of or inability to use the website.

• Errors or inaccuracies in website content.

• Temporary unavailability of the website.

• Unauthorized access to user information.

10. Disclaimer

The website and all content are provided on an "as is" and "as available" basis.

VIEGAS FOODS makes no warranties, express or implied, regarding:

• Accuracy of website content.

• Availability of the website.

• Fitness for a particular purpose.

• Non-infringement.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Changes to These Terms

VIEGAS FOODS reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

VIEGAS FOODS

Website: https://www.viegasfoods.com

Email: support@viegasfoods.com (Replace with your actual email address.)

Location: Chennai, Tamil Nadu, India

Terms & Conditions

Privacy Policy

Last Updated: August 2, 2026

Welcome to VIEGAS FOODS.

At VIEGAS FOODS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.viegasfoods.com or use our mobile application.

By using our website or mobile application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Order Details

Payment Information

Payments are processed securely through trusted third-party payment providers. VIEGAS FOODS does not store your debit card, credit card, UPI PIN, CVV, or net banking credentials.

Device Information

When you use our website or mobile application, we may automatically collect:

• Device type

• Operating system

• Browser type

• IP address

• App version

• Date and time of access

• Pages visited

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate order confirmations and updates.

• Respond to customer support requests.

• Improve our products and services.

• Personalize your shopping experience.

• Prevent fraud and unauthorized transactions.

• Comply with legal obligations.

• Send promotional offers, discounts, and updates (only where permitted).

3. Cookies

Our website uses cookies to:

• Remember your preferences.

• Keep you signed in where applicable.

• Improve website performance.

• Analyze website traffic.

• Enhance your browsing experience.

You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Mobile App Permissions

Depending on the features you use, our mobile application may request the following permissions:

Internet

Used to connect the application to our website and online services.

Camera

Used only when you choose to upload photos or documents through the website.

Notifications

Used to send order updates, promotional offers, important announcements, and service notifications. You can disable notifications at any time in your device settings.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

• Payment service providers.

• Delivery partners.

• Technology service providers.

• Government authorities when required by law.

These parties are required to protect your information and use it only for providing services related to your order or legal compliance.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

• Complete your orders.

• Provide customer support.

• Maintain business records.

• Comply with legal and tax obligations.

8. Children's Privacy

Our website and mobile application are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Third-Party Services

Our website or mobile application may contain links to third-party websites or services.

VIEGAS FOODS is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information where legally permitted.

• Withdraw consent for marketing communications.

• Contact us regarding the processing of your personal information.

To exercise these rights, please contact us using the details below.

11. Changes to This Privacy Policy

VIEGAS FOODS reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or mobile application after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

VIEGAS FOODS

Website: https://www.viegasfoods.com

Email: support@viegasfoods.com (Replace with your actual support email.)

Location: Chennai, Tamil Nadu, India